NextCloud fix acces problems whit new install

 

 

 

errors: 

 

 ,"message":"No such file or directory","userAgent"

 

at webpage: 

"Internal Server Error 

The server was unable to complete your request.If this happens again, please send the technical details below to the server administrator.More details can be found in the server log."

 

 

nextcloud Log: 

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{"reqId":"rA6g9qGyqXSQMD2UuXCh","level":3,"time":"2025-06-21T06:48:25+00:00","remoteAddr":"127.0.0.1","user":"admin","app":"index","method":"GET","url":"/index.php/core/preview?fileId=12&x=32&y=32&mimeFallback=true&v=66562d&a=0","message":"No such file or directory","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:128.0) Gecko/20100101 Firefox/128.0","version":"31.0.2.1","exception":{"Exception":"RedisException","Message":"No such file or directory","Code":0,"Trace":[{"file":"/var/www/html/nextcloud/lib/private/RedisFactory.php","line":104,"function":"pconnect","class":"Redis","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/RedisFactory.php","line":148,"function":"create","class":"OC\\RedisFactory","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/nextcloud/lib/private/Memcache/Redis.php","line":53,"function":"getInstance","class":"OC\\RedisFactory","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Memcache/Redis.php","line":117,"function":"getCache","class":"OC\\Memcache\\Redis","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Lock/MemcacheLockingProvider.php","line":73,"function":"add","class":"OC\\Memcache\\Redis","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Files/Storage/Common.php","line":640,"function":"acquireLock","class":"OC\\Lock\\MemcacheLockingProvider","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php","line":298,"function":"acquireLock","class":"OC\\Files\\Storage\\Common","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Files/Cache/Scanner.php","line":315,"function":"acquireLock","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Files/Cache/LocalRootScanner.php","line":22,"function":"scan","class":"OC\\Files\\Cache\\Scanner","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Files/View.php","line":1386,"function":"scan","class":"OC\\Files\\Cache\\LocalRootScanner","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Files/View.php","line":1422,"function":"getCacheEntry","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Files/Node/Root.php","line":178,"function":"getFileInfo","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Files/Node/LazyFolder.php","line":138,"function":"get","class":"OC\\Files\\Node\\Root","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Files/AppData/AppData.php","line":114,"function":"get","class":"OC\\Files\\Node\\LazyFolder","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Preview/Storage/Root.php","line":30,"function":"getFolder","class":"OC\\Files\\AppData\\AppData","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Preview/Generator.php","line":582,"function":"getFolder","class":"OC\\Preview\\Storage\\Root","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Preview/Generator.php","line":110,"function":"getPreviewFolder","class":"OC\\Preview\\Generator","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Preview/Generator.php","line":87,"function":"generatePreviews","class":"OC\\Preview\\Generator","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/PreviewManager.php","line":167,"function":"getPreview","class":"OC\\Preview\\Generator","type":"->"},{"file":"/var/www/html/nextcloud/core/Controller/PreviewController.php","line":168,"function":"getPreview","class":"OC\\PreviewManager","type":"->"},{"file":"/var/www/html/nextcloud/core/Controller/PreviewController.php","line":127,"function":"fetchPreview","class":"OC\\Core\\Controller\\PreviewController","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":200,"function":"getPreviewByFileId","class":"OC\\Core\\Controller\\PreviewController","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":114,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/AppFramework/App.php","line":161,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Route/Router.php","line":307,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/var/www/html/nextcloud/lib/base.php","line":1025,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/html/nextcloud/index.php","line":24,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/html/nextcloud/lib/private/RedisFactory.php","Line":104,"message":"No such file or directory","exception":{},"CustomMessage":"No such file or directory"}}
{"reqId":"brTtYUputj43wypteXW3","level":3,"time":"2025-06-21T06:49:32+00:00","remoteAddr":"::1","user":"alex","app":"index","method":"GET","url":"/index.php/apps/photos/","message":"No such file or directory","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/133.0.0.0 Safari/537.36","version":"31.0.2.1","exception":{"Exception":"RedisException","Message":"No such file or directory","Code":0,"Trace":[{"file":"/var/www/html/nextcloud/lib/private/RedisFactory.php","line":104,"function":"pconnect","class":"Redis","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/RedisFactory.php","line":148,"function":"create","class":"OC\\RedisFactory","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/nextcloud/lib/private/Memcache/Redis.php","line":53,"function":"getInstance","class":"OC\\RedisFactory","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Memcache/Redis.php","line":117,"function":"getCache","class":"OC\\Memcache\\Redis","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Lock/MemcacheLockingProvider.php","line":73,"function":"add","class":"OC\\Memcache\\Redis","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Files/Storage/Common.php","line":640,"function":"acquireLock","class":"OC\\Lock\\MemcacheLockingProvider","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php","line":298,"function":"acquireLock","class":"OC\\Files\\Storage\\Common","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php","line":298,"function":"acquireLock","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Files/Cache/Scanner.php","line":315,"function":"acquireLock","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Files/SetupManager.php","line":252,"function":"scan","class":"OC\\Files\\Cache\\Scanner","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Files/SetupManager.php","line":308,"function":"oneTimeUserSetup","class":"OC\\Files\\SetupManager","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Files/SetupManager.php","line":203,"function":"setupForUserWith","class":"OC\\Files\\SetupManager","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Files/SetupManager.php","line":385,"function":"setupForUser","class":"OC\\Files\\SetupManager","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Files/Mount/Manager.php","line":75,"function":"setupForPath","class":"OC\\Files\\SetupManager","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Files/View.php","line":1418,"function":"find","class":"OC\\Files\\Mount\\Manager","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Files/Node/Root.php","line":178,"function":"getFileInfo","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Files/Node/LazyUserFolder.php","line":32,"function":"get","class":"OC\\Files\\Node\\Root","type":"->"},{"function":"OC\\Files\\Node\\{closure}","class":"OC\\Files\\Node\\LazyUserFolder","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/nextcloud/lib/private/Files/Node/LazyFolder.php","line":50,"function":"call_user_func"},{"file":"/var/www/html/nextcloud/lib/private/Files/Node/LazyFolder.php","line":64,"function":"getRealFolder","class":"OC\\Files\\Node\\LazyFolder","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Files/Node/LazyFolder.php","line":237,"function":"__call","class":"OC\\Files\\Node\\LazyFolder","type":"->"},{"file":"/var/www/html/nextcloud/apps/photos/lib/Controller/PageController.php","line":109,"function":"getEtag","class":"OC\\Files\\Node\\LazyFolder","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":200,"function":"index","class":"OCA\\Photos\\Controller\\PageController","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":114,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/AppFramework/App.php","line":161,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Route/Router.php","line":307,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/var/www/html/nextcloud/lib/base.php","line":1025,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/html/nextcloud/index.php","line":24,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/html/nextcloud/lib/private/RedisFactory.php","Line":104,"message":"No such file or directory","exception":{},"CustomMessage":"No such file or

 

 solution: 

edit:

path:

/var/www/html/nextcloud/config

# nano config.php

  'memcache.local' => '\OC\Memcache\APCu',
'filelocking.enabled' => 'true',
'memcache.locking' => '\OC\Memcache\Redis',
'redis' => [
     'host'     => '/var/run/redis/redis.sock',
     'port'     => 0,
     'dbindex'  => 0,
     'password' => '',
     'timeout'  => 1.5,
],

);

change to add  comment to DISABLE "REDIS"

/*  .... foo .... */

  'memcache.local' => '\OC\Memcache\APCu',
/*

'filelocking.enabled' => 'true',
'memcache.locking' => '\OC\Memcache\Redis',
'redis' => [
     'host'     => '/var/run/redis/redis.sock',
     'port'     => 0,
     'dbindex'  => 0,
     'password' => '',
     'timeout'  => 1.5,
],

*/

);

thanks to "tex"  at     #nextcloud